How Craftorly handles information for digital product purchases.
This policy explains what information may be collected, how it may be used, and the choices you may have when using Craftorly.
Last updated: September 17, 2026. This Privacy Policy is written for a digital-product ecommerce website and uses general language where exact third-party tools or processors are not specified.
Information Collected
Craftorly may collect information you provide directly, such as your name, email address, order details, support messages, and any information submitted during purchase or customer support.
Purchase Information
When you buy a digital product, information may be used to process your order, deliver download access, send order confirmations, provide support, and maintain purchase records.
Payment-Related Information
Payment details are generally handled through checkout or payment services used by the website. Craftorly does not need you to email payment card details for support.
How Information Is Used
Information may be used to complete purchases, deliver digital files, respond to support requests, improve the website, prevent misuse, maintain records, and communicate important order or policy updates.
Cookies and Similar Technologies
The website may use cookies or similar technologies to support basic site functionality, remember preferences, improve performance, understand website usage, or support checkout features.
Analytics and Third-Party Services
Craftorly may use third-party services where needed for ecommerce, payments, hosting, analytics, email delivery, security, or customer support. These services may process information according to their own policies.
Data Security
Reasonable safeguards may be used to protect customer information. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.
Data Retention
Information may be kept for as long as needed to provide products, support customers, maintain business records, resolve disputes, prevent misuse, and meet applicable obligations.
Customer Rights
Depending on your location, you may have rights to request access, correction, deletion, or limitation of certain personal information. To make a privacy-related request, contact support.
Third-Party Links and Services
Craftorly may link to third-party websites or services. Their privacy practices are separate from Craftorly, and you should review their policies before providing information to them.
Children’s Privacy
Craftorly is not intended for children to make purchases without appropriate permission. If you believe a child has provided personal information, contact us so the issue can be reviewed.
Policy Updates
This Privacy Policy may be updated from time to time. The updated version will apply once posted, with the last updated date revised when appropriate.
Contact Information
For privacy questions or support requests, email support@craftorly.com.